What types of machines does Snow Flow supply?
Snow Flow supplies a wide range of commercial frozen beverage and dessert equipment, including slushy machines, soft serve machines, acai machines, frozen yoghurt machines, popcorn machines, fairy floss machines, hot chocolate machines, and chocolate fountain machines. We have equipment to suit your operation.
Do you design and make your own machines?
Yes. Snow Flow manufactures its own branded machines, which means we have full control over the design and specifications of every product we bring to market. This allows us to ensure each machine meets the standards our customers expect.
Do you supply to businesses of all sizes?
Yes. Snow Flow works with businesses across the full spectrum, from single-location cafés and food trucks through to multi-site hospitality groups and large commercial operators. You don't need to be a registered business to purchase from us either — our team will help anyone find the right equipment for their needs.
Where is Snow Flow located?
Snow Flow's head office is in Melbourne, with additional locations in Sydney, Brisbane, Adelaide, and Perth, allowing us to support businesses across the country with local knowledge and service.
Do you deliver Australia-wide?
Yes, Snow Flow delivers equipment and consumables to customers right across Australia. Whether you need a machine, supplies, or accessories, we can get what you need to your door no matter where you're located.
How long does delivery take?
Delivery timeframes vary depending on your location and the equipment ordered. Contact our team at the time of purchase and we will provide an accurate estimated delivery window for your order.
Can I visit a showroom or get a demonstration?
Yes. Snow Flow has showrooms across Melbourne, Sydney, Brisbane, Adelaide, and Perth, and demonstrations can be organised at any of our locations. Simply call your local branch to arrange a time and we'll make sure the right team member is there to walk you through the equipment.
Can customers purchase directly from a Snow Flow warehouse?
Yes, customers are welcome to purchase directly from any of our warehouse locations. Contact your nearest branch to confirm stock availability and arrange a time to come in.
What warranty comes with Snow Flow equipment?
All Snow Flow equipment comes with a 1 year back to base warranty as standard.
What after-sales support do you provide?
Snow Flow provides ongoing support after your purchase, including technical assistance, access to spare parts, and servicing for the equipment we supply. We take long-term support seriously — Snow Flow is still actively servicing machines from our very first product range, which speaks to our commitment to the equipment and the customers who rely on it.
How do I get a quote or place an order?
Getting started is straightforward. You can browse our range at snowflow.com.au, call us directly, or visit your nearest Snow Flow location. Our team is happy to discuss your requirements, provide a quote, and guide you through the ordering process.